Aphrodite Hills Rentals – Premium Serviced Apartments

Situated at the new Alexander Heights complex, these centrally located Apartments offer top luxury and daily services for your own convenience.

With spacious living areas, fully equipped kitchens, modern amenities, brand new fixtures and a luxury finish to match, the Premium Serviced Apartments offer top luxury. Just a few steps away from the picturesque Village Square of the Aphrodite Hills Resort, these Apartments have immediate access to the Alexander Heights communal pools. Most importantly, these units are fully serviced and are offered exclusively with the below ‘Premium Services’. 

• Daily Breakfast at the Golf Clubhouse
• Daily Tidy-Up of property 
• The Aphrodite Food Parcel
• Branded Bathroom Amenities including Bathrobes & Slippers

About Aphrodite Hills Rentals – Premium Serviced Apartments, Paphos - presentation of hotel, facilities and services offered

Situated at the new Alexander Heights complex, these centrally located Apartments offer top luxury and daily services for your own convenience.

With spacious living areas, fully equipped kitchens, modern amenities, brand new fixtures and a luxury finish to match, the Premium Serviced Apartments offer top luxury. Just a few steps away from the picturesque Village Square of the Aphrodite Hills Resort, these Apartments have immediate access to the Alexander Heights communal pools. Most importantly, these units are fully serviced and are offered exclusively with the below ‘Premium Services’. 

• Daily Breakfast at the Golf Clubhouse


• Daily Tidy-Up of property 


• The Aphrodite Food Parcel


• Branded Bathroom Amenities including Bathrobes & Slippers

General terms:

1. Minimum duration of stay

The minimum duration of stay is as per below: 

November - March: All Apartments, Junior & Superior Villas (2 Nights)

April - June & September - October: All Apartments (3 Nights), Junior & Superior Villas (4 nights)

July - August: All Apartments (5 Nights), Junior & Superior Villas (7 nights)

The Mythos Collection Villas and the Elite Villas have a minimum stay of seven nights all year round. 

2. Payment

Payment may be made by either online payment-link (SaferPay) or bank transfer directly to our bank account.

If a reservation is made more than eight (8) weeks prior to the scheduled arrival, twenty-five percent (25%) deposit is required to secure the reservation. The balance will be taken four (4) weeks prior to arrival. In the event that the booking is made less than eight (8) weeks before the scheduled arrival, then full payment is required.

For Non-Refundable reservations, at the time of booking, 100% of the total accommodation amount will be charged to your credit card and is non-refundable in case of any modification or cancellation.

3. Currency

All prices mentioned are in Euros unless otherwise stated and are accurate at the time of reservation and will not be altered after confirmation of the booking has been received.

4. Cancellation policy

Cancellation fee: the 25% deposit payable/due with the confirmation of the booking is non-refundable.

For cancellations more than four (4) weeks prior to arrival:

i) the deposit is redeemable for another stay completed within the next six (6) months.

ii) loss of deposit in the case of complete cancellation and no redemption.

For cancellations less than four (4) weeks prior to arrival, or for ‘no shows’, or for cancellations during the guests’ stay, the full amount will be payable/due.

5. Property Allocation

Every attempt will be made to allocate you in your chosen property. If deemed necessary Aphrodite Hills Rentals reserves the right to withdraw, cancel or provide alternative accommodation of a confirmed booking. In this unlikely event you will be offered the choice to reside in another property through Aphrodite Hills Rentals (subject to availability) with the price difference payable/refundable as appropriate, or of receiving a refund of all monies paid to Aphrodite Hills Rentals. No further compensations of any nature will be due to the guests, and Aphrodite Hills Rentals will not be liable.

6. Property Details - Restrictions

All properties are well equipped and include bed linen and bath towels. All properties are privately owned and decorated and furnished to owners’ individual taste. Maximum occupancy is 2 persons per bedroom. One infant in a cot is permitted per bedroom. Aphrodite Hills Rentals reserves the right to decline access to the property for tenants that exceed the maximum occupancy of the property, with additional financial penalties of up to 2 times the daily rate of the period booked.

No parties or events are allowed at any property, nor is it permitted for any outside visitors to enter the property, other than guests stated on reservation. Should this occur, Aphrodite Hills Rentals reserves the right to decline the access to outside visitors and apply a penalty of €2000,00 or above, depending on the property category.

7. Special requests

Every effort will be made to meet any special requests of the guest. Special requests are treated as an indication of preference and cannot be guaranteed. Any special requests must be stated at the time of the booking.

8. International Channels

Mythos Collection Villas, Elite Villas and Premium Serviced Apartments feature International Channels. Some of the other property categories can be equipped with the facility of International Channels at an additional charge, if the guest requests it prior to arrival.

9. Housekeeping Service

All properties are cleaned and inspected prior to arrival.

·         Apartments and Junior Villas receive one mid-stay clean per seven-night stay where towels and linen are changed.

·         Superior Villas receive a mid-stay clean from the 4th day of stay onwards.

·         Premium Serviced Apartments receive a Daily Tidy-Up, as part of the Premium Services.

·         The Mythos Collection Villas & Elite Villas receive daily cleaning.

A departure clean is included and based on the understanding that the property will be left tidy at the time of check-out and with all personal waste removed from the property by the guests.

In the event that this policy is not followed, additional charges may apply ranging from €50 to €350 based the type of property and the level of cleaning needed.

Our housekeeping team is at hand to provide extra cleaning services at an extra charge during the guest’s stay, if necessary.

10. Swimming pools

Properties with private swimming pools are for the private use of the occupants of the property and only. Communal pools are only for the use of the occupants of the properties. Health and safety regulations are applicable at all outdoor facilities including swimming pools. Please read all poolside signage featuring standard Rules & Regulations on use of pool facilities.

11. Heated Swimming Pools

Heated swimming pools or jacuzzis are only available when stated in the relevant accommodation description. Pool or jacuzzi heating is available at an extra charge and needs to be paid for prior to the guest’s arrival. Pools and jacuzzis are electrically or fuel heated and take up to 48 hours to heat. The temperature of the pool or jacuzzi will depend on prevailing weather conditions and property location. Certain pools or jacuzzis do not heat effectively during the period of mid-December to mid-March, therefore please consult property descriptions or Reservations department for clear pool or jacuzzi operations for maximum benefit of booking this service. A cover is available for each heated pool or jacuzzi and it is imperative that the guest covers the pool or jacuzzi with the suitable throughout the night, to maintain the correct temperature.

12. Air-conditioning

The cost of any air-conditioning is included in the accommodation price; however, the A/C units must only be used while you are in the property, with all windows and doors kept closed at all times. Depending on the type of property you are renting, Aphrodite Hills Rentals has given a specific daily allowance and the details will be available within your property.

13. Electricity Units

A Kw/h reading will be made upon your arrival and departure and details will be available within your property. The maximum limit of consumption per week is as follows: 1-bedroom properties: 300KWH, 2-bedroom properties: 400KWH, 3-bedroom properties: 500KWH, 4-bedroom properties: 600KWH, 5-bedroom properties: 700KWH. Each unit used above this limit will be charge at €0.35 cents. In the event of excess usage, the guest consents to his/her card being charged for the appropriate amount. With considerate usage, it is rare to exceed the electricity allowance, however the limitations are in place to ensure that our guests are conscious of their usage and consider the environmental impact of excessive electricity consumption.

14. Damages

All properties are privately owned and for security reasons the approved credit card number given on check-in will be charged in case of any damages. The allocated property is inspected prior to arrival, if any items checked are not in order the guest should report this to Guest Services (Reception) within 24 hours of arrival. Customers are not permitted to move or remove any furniture or equipment without prior written consent from Aphrodite Hills Property Management. Under no circumstances must any furniture for use inside the property be moved outside. The property will be re-inspected for any damage on the departure day of the guest.

Aphrodite Hills Rentals reserves the right to ask for a refundable amount against damages ranging from €400 to €1000 based on the type of property, upon check-in. The guest agrees that the credit card given upon check-in will be charged in case of any damages incurred. If not then this amount will be released 5 working days after the departure of the guest, providing no damages were reported by the inspection team.

15. Bad Behaviour & Disruption

It is the guest's responsibility to ensure that he/she and the members of his/her party do not behave in a way that may cause offense or danger to other on-Resort guests or owners, or which risks damage to the property. If bad behaviour is reported, Aphrodite Hills Rentals has the right to terminate any arrangements made, without any compensation and without reimbursement of any expenses that may incur as a result. Furthermore, the guest will be liable to reimburse Aphrodite Hills Rentals for any damage or disruption caused.  

16. Children’s safety

Children are naturally curious, especially when on holiday where there are lots of areas and things to be explored. Please ensure that children are not left unsupervised at any time during your holiday and take extra care with balconies and swimming pools etc. Parents are responsible for the actions of their children at all times. Please take extra care with children if your pool is described as an ‘infinity pool’, as this pool will have an open drop from the pool edge. If you require any child safety equipment (e.g. pool fencing, stair gates etc.) please consult our reservations team prior your arrival. Pool fencing is subject to availability at the time of booking.

17. Disabled travellers

Aphrodite Hills Rentals does not provide properties which are specifically designed for disabled access or use. Properties may be suggested for such use; however, no alterations can be made to the properties and Aphrodite Hills Rentals cannot be held liable for any injuries, inconvenience or damage as a result.

18. Insurance

Please ensure you have covered your party with travel insurance as neither Aphrodite Hills Rentals nor the property owners will be held responsible in any way for injury and death that may result while renting or using any of the properties offered by Aphrodite Hills Rentals.

19. Liability

Aphrodite Hills Rentals is a Rental company. Even though we use all resources at our disposal to ensure information provided and the quality and facilities of the properties, we cannot accept any liability whatsoever for any problems that occur while guests occupy the villa of their choice. We accept responsibility to provide the accommodation as described on our website but shall not be liable in circumstances where we are prevented from providing the accommodation because of events outside our control, such as flood, fire, adverse weather conditions, natural disasters, war, threat of war, civil disturbance or acts of any local or national government.

20. Lost & Found

Please ensure all personal possessions are packed when departing your accommodation. Whilst we will endeavour to assist when items are left, unfortunately we are unable to guarantee the return of any items which have been left unattended and will not be liable for any items lost or damaged in transit. Postage, packaging and handling fees may be applied for the return of lost property. Please avoid leaving valuables or cash prominently displayed within your property and always ensure that all windows and doors are locked prior to leaving the property. There is a safe box for free use in all properties, please use this at all times.

21. Insects/animals

Mosquitoes, ants and other insects are endemic in warmer climates, particularly in countryside areas. Preventative pest control is carried out throughout the Resort at frequent intervals. Should any incident occur, we recommend that you contact our Guest Services team.

22. Pets

Pets are not allowed in any property or any communal area including swimming pools at any time. Should you bring a pet without previous communication with the reservations team, Aphrodite Hills Rentals reserves the right to charge your account the amount of €500,00. 

23. Building work

It is the case that some resort areas are still being developed and therefore there is a possibility of building work or construction work. Work may begin on a neighbouring property over which we have no control, nor are we given prior notice. In the event of disruption caused by building work, a property of same category and at a different location will be offered to the guest. No further compensations of any nature will be due to the guests, and Aphrodite Hills Rentals will not be liable.

24. Accommodation service

Though it is a rare occurrence, properties can be affected by water or electricity shortages and supplies can be cut off without notice for varying periods of time. In addition, you may find that the electricity may trip if too many appliances are used at the same time. These resources are provided by the municipality and Electricity Authority of Cyprus (EAC) and so these infrequent situations are out of the Managements Control. Whereas we will make every attempt to ensure that these infrequent issues do not cause inconvenience and discomfort to our guests, Aphrodite Hills Rentals bares no liability for such instances and therefore no compensation either monetary or otherwise will be offered, however if deemed necessary, alternative accommodation will be provided. Although all properties offer Wi-Fi connection, we cannot be held responsible for any temporary failure of this facility.

25. Advertising Refunds Policy

Should purchase be made on any services via Aphrodite Hills Rentals e.g. car rental, excursions, rounds of Golf or Spa treatments, etc, the monies used to pay for these services are not refundable.

26. Flights

Aphrodite Hills Rentals will not be held responsible for changes and or timetable alterations made by the airlines and will not make any refunds due to cancelled flight bookings. When booking flights please advise us of arrival and departure times as soon as possible. This is to ensure that your dates correlate with the set check in and checkout times of 2:00 pm and 10:00 am respectively.

27. Photographs

Photographs are intended to give an overall impression of individual properties. The Management does not accept any responsibility for items of furniture etc, which appear in photographs that may have been changed or removed, nor for any changes to aspects which may have changed since photographs were taken.

28. Discounts

From time-to-time various discounts will be offered on properties in our portfolio. The cost payable by you is the advertised price of the property at the time of booking.

Furthermore, if you are a repeater guest of Aphrodite Hills Rentals you are allowed a discount, however the repeater discount cannot be combined with any other offers. Please consult the reservation department.

29. General Data Protection Regulation (GDPR)

Aphrodite Hills Rentals take the privacy of your Personal Data seriously. We collect and process your Personal Data as described in the reverse Privacy Notice and with your consent, if necessary, for the purpose of informing you about news, events, activities, new services and products offered by us or advertising campaigns and/or promotional activities, in accordance to applicable data protection laws.

NOTE:

Aphrodite Hills Rentals reserves the right to update this policy at any time. Should this be done, we shall notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your details or by placing a prominent notice on our site.

Hotel directions:

Paphos (Pafos-PFO) Airport to Aphrodite Hills

Leave the airport and drive straight for about 5 km until you reach a T-Junction with the B6. Follow the signs for the A6 motorway towards Lemesos (Limassol), driving about 1 km on the B6 and then turning left. At the small roundabout, continue to follow the signs for Lemesos on to the slip road to the A6 motorway.

Follow the A6 motorway for approximately 15 km. Leave the motorway at the exit marked Petra tou Romiou with a brown sign for Aphrodite Hills. At the T-junction at the bottom of the slip road, turn right on to the B6. Continue along the B6, following the signs to Aphrodite Hills. The entrance to Aphrodite Hills will be on your right.

Larnaca (Larnaka-LCA) Airport to Aphrodite Hills

Exit the airport terminal and turn left at the roundabout, following the road and going straight at the next roundabout. At the roundabout after that, turn right and continue straight on over a set of traffic lights. Take the left exit before the large roundabout and follow the signs for Lemesos (Limassol) on to the A5 motorway, which eventually merges into the A1 motorway. Follow the A5 and A1 for approximately 66 km to Lemesos.

Stay on the motorway, crossing straight over six roundabouts, following the signs for Pafos. The A1 becomes the A6. After Lemesos continue along the A6 for approximately 45 km. Leave the motorway at the second exit marked "Petra tou Romiou". At the T-junction at the bottom of the slip road, turn right on to the B6. Continue along the B6, following the signs to Aphrodite Hills. The entrance to Aphrodite Hills will be on your right.

Children policy:

Baby Cot provided FREE for ages 0-2 years, one cot per property. Additional Infants to be entered in booking notes. Meal Supplements: Children 0-2 years FREE, 50% Discount for ages 3- 11.

Facilities:24-Hour Reception / Front Desk, Airport Transfer Service (on request), Baby Chairs at the Restaurant, Baby Sitting (on request), Bar, Bar Restaurant, Beach Nearby, Beach Sunbeds & Umbrellas, Beach Towels, Beauty Treatment (on request), Bicycle Hire, Boat Trips, Car & Motorbike Rental, Concierge, Doctor (upon request), Football Academy, Golf Course, Gym, Hammam, Horse Riding, Jewelry Shop, Kids Equipment , Laundry & Ironing Service, Lobby Lounge, Massage, Mid-week Maid Service, Mini Club for Children, Mini Market, Nature Trail, Outdoor Playground, Padel Tennis, Parking Area, Pool Sunbeds & Umbrellas, Pool Towels, Restaurant, Safe Deposit Box, Sauna, Shower & Changing Room, Snack Bar, Spa, Swimming pool, Swimming Pool (Fresh Water), Swimming Pool with Children's Area, Tennis Academy , Tennis Court, Toilets for disabled people, Wedding Chapel , Wi-Fi Internet Access

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